Windows 7, Enterprise Desktop Support Technician

Audience Profile
Candidates for this exam support end users who run Microsoft Windows 7 in a corporate environment. They should have experience using applications that are included with the operating system, such as productivity applications used in a corporate environment and Microsoft Office applications.
Candidates should be able to resolve operating system issues by telephone, email, connecting to an end user's system remotely, or by visiting an end user's desktop. They should have a working knowledge of operating in an Active Directory domain environment.

Credit Toward CertificationExam 70-685: Pro: Windows 7, Enterprise Desktop Support Technician: counts as credit toward the following certification(s):Microsoft Certified IT Professional (MCITP): Enterprise Desktop Support Technician 7

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Windows 7 Configuring

Audience Profile
Candidates for this exam operate in computing environments that use Microsoft Windows 7 as a desktop operating system in an enterprise environment. Candidates should have at least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment.
 
Candidates should be able to install, deploy, and upgrade to Windows 7, including ensuring hardware and software compatibility. Additionally, candidates should be able to configure pre-installation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing. Candidates should also be able to maintain systems, including monitoring for and resolving performance and reliability issues. Candidates should have a basic understanding of  Windows PowerShell syntax.
Credit Toward CertificationWhen you pass Exam 70-680: TS: Windows 7, Configuring, you complete the requirements for the following certification(s):
  • MCTS: Windows 7, Configuration
Exam 70-680: TS: Windows 7, Configuring: counts as credit toward the following certification(s):
  • MCITP: Enterprise Administrator
  • MCITP: Enterprise Desktop Administrator 7
  • MCITP: Enterprise Desktop Support Technician 7
 
 
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